Hi! I am Manahil, a designer passionate about bringing positive change in the world through the power of design, research & systems thinking.

Having about seven years of work experience in service design, design research and UX design in Italy, Morocco, Pakistan and Turkey; currently I am on the look-out for new design roles or PhD opportunities, specifically in Europe or Canada.

Education

MSc. Product Service Systems Design (PSSD)
Politecnico di Milano, Milan, Italy (2022- 2024)
Grade: 110/110 cum Laude (distinction)

Short course on Systems Thinking
Habib University, Pakistan (2018)

Bachelors in Industrial Design
National University of Sciences & Technology (NUST), Pakistan (2013- 2017)

Work Experience

Lecturer
Al Akhawayn University (Aug 2024 - to date)

Teaching one graduate course and three undergraduate courses about human-centered design, sustainable design and design history.

Service Design Intern
DESIS Lab, Politecnico di Milano (Jan 2024 - Jul 2024)

Working on Service Design Identities and StudMiHome projects where I am conducting primary research and co-design activities.

Lecturer & Dean’s Fellow
Habib University, Karachi, Pakistan (Aug 2020 - Jul 2022)

Taught various design courses to undergraduate design and engineering students, and also served at the university’s Faculty Senate.

Service Design Consultant (remote)
MobileLive, Toronto, Canada (Feb 2021 - Aug 2021)

Service design consultant for the Investor Experience Excellence at the town of Innisfil (Ontario).

Head of Innovation Design Research
Radical Disruption, Karachi, Pakistan
(Jan 2020 - Apr 2020)

Led the design research team for the primary & secondary research for various fintech, mobility, ed-tech and e-commerce projects.

Service Design Lecturer (part-time)
Indus Valley School of Art and Architecture (IVS) Karachi, Pakistan (Jan 2018- Aug 2019/ Jan 2020- Aug 2020)

Taught a service design course to communication design students where they were given actual clients to work with to learn service design methodologies.

Service Designer
Designist, Karachi, Pakistan (Jan 2018- Aug 2019)

Worked mainly on social innovation projects in the fields of healthcare, agri-tech, fintech etc. Also conducted workshops for clients on various design topics.