In my master’s thesis at Politecnico di Milano, I investigated the application of systems thinking and service design elections and voting processes: how can the entire service & system surrounding elections be re-thought from a designerly lens?
Image credits: https://www.povertyactionlab.org/evaluation/impact-candidates-political-connections-voters-expressed-support-pakistan
Publications
(Upcoming) Villari, B., Torta, R., Lin, Z., Celi, M., Schon, V. R., Sangiorgi, D., & Huda, M. (2024). Systemic and Futures-Oriented Service Design: Emerging design patterns for complex and uncertain transformations. RSD13- Rivers of Conversations.
(Upcoming) Huda, M. (2024). The vote that matters: The application of service design on the voting process in Pakistan [Poster Presentation]. Cumulus Conference Proceedings Budapest- P/References of Design. Cumulus.
Huda, M. (2022). Applying Service Design to Academic Processes: A Case Study of an Undergraduate Service Design Course. Touchpoint, 13(1) , 80-85.
Huda, M. (November, 2016). Intersectional Perspectives on Design, Politics and Power in Context of South Asia. Paper presented at the Intersectional Perspectives on Design, Politics and Power Symposium at School of Arts and Communication, Malmö University, Sweden.
Research Topics of Interest
These are some of the topics that I am interested in conducting research or doing projects on:
Systems thinking and systemic design applied to political and bureaucratic processes in a country
Design for policy and its implications for better governance
Codesign strategies for a transparent democracy and more involved citizens
Service design applied to educational institutes, for better and easier processes and services for the students, for the instructors and for the other staff members
Fintech and financial literacy in the developing world